FAQ

Shipping

UK Shipping: We deliver to all addresses within the United Kingdom, including mainland UK, Northern Ireland, the Isle of Man, and the Channel Islands.

International Shipping: We offer international shipping to selected countries. Please refer to the shipping options available at checkout for a list of countries we currently ship to.

If your country is not listed, please contact us at info@goygar.com to discuss potential options and we will do our best to help.

Shipping costs vary depending on the destination, weight, and size of your order. The exact shipping costs will be calculated and displayed at checkout before you complete your purchase.

Standard Shipping: Estimated delivery time is 3-7 working days for UK orders.
-Express Shipping: Available for UK orders, with an estimated delivery time of 1-2 working days.International Shipping: Delivery times vary by country, typically ranging from 7-14 working days.

Please note that all delivery times are estimates and may be affected by factors beyond our control, such as public holidays or customs delays for international shipments.

Payments

Payments can be made securely by credit or debit card or via Paypal.

Returns

You have the right to return products purchased from www.goygar.com within 30 days of receiving your order for a refund or exchange, provided the following conditions are met:

The item is unused and in its original condition.

The item is returned with all original packaging, tags, labels, and accessories.
– You provide valid proof of purchase, such as an order confirmation or receipt.

Note: Customised or personalised items are non-returnable unless faulty.

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